Privacy Policy

At Little Kings Club, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, contact us, or use our online store.

This policy applies to personal information collected through our website and online store.

1. Our Commitment to Privacy

Little Kings Club collects and handles personal information in accordance with the Privacy Act 2020 and applicable New Zealand privacy laws.

Businesses in New Zealand that collect personal information are required to follow the Privacy Act, including small businesses and sole traders. Personal information includes information that can identify a person, such as their name, contact details, address, or order information. (Privacy Commissioner)

2. Information We Collect

We may collect personal information from you when you:

Place an order through our website
Create an account
Subscribe to our mailing list
Contact us with an enquiry
Complete a form on our website
Interact with us on social media
Enter a promotion, giveaway, or survey

The personal information we collect may include:

Your full name
Email address
Phone number
Billing address
Shipping address
Order details
Payment confirmation details
Customer service enquiries
Website usage information
Any other information you choose to provide to us

We only collect personal information that is necessary for us to operate our business, process orders, provide customer service, and improve your shopping experience.

3. Payment Information

Payments made through our online store may be processed by secure third-party payment providers.

Little Kings Club does not store full credit card or debit card details. Your payment information is handled securely by the relevant payment provider in accordance with their own privacy and security policies.

4. How We Use Your Information

We may use your personal information to:

Process and fulfil your orders
Arrange shipping and delivery
Contact you about your order
Respond to your enquiries
Provide customer support
Send order confirmations, updates, and receipts
Manage returns, refunds, or exchanges
Improve our website, products, and services
Send marketing emails, if you have subscribed or agreed to receive them
Prevent fraud, misuse, or unauthorised activity
Meet our legal, tax, accounting, and business obligations

The Office of the Privacy Commissioner explains that a privacy statement should tell people why information is being collected, what it will be used for, and who it may be given to. (Privacy Commissioner)

5. Marketing Communications

If you subscribe to our mailing list or choose to receive marketing from us, we may send you updates about new products, promotions, offers, and store news.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or contacting us directly.

We will not send you marketing emails if you have opted out.

6. Sharing Your Information

We may share your personal information with trusted third parties where necessary to operate our business and provide our services.

This may include:

Payment providers
Shipping and courier companies
Website and ecommerce platform providers
Email marketing providers
IT and website support providers
Professional advisers, such as accountants or legal advisers
Government, regulatory, or law enforcement agencies where required by law

We only share the information needed for these providers to carry out their services.

We do not sell your personal information.

7. Cookies and Website Tracking

Our website may use cookies and similar technologies to improve your browsing experience, analyse website traffic, remember your preferences, and support online advertising or marketing.

Cookies are small files stored on your device when you visit a website.

You can choose to disable cookies through your browser settings. However, some parts of our website may not work properly if cookies are disabled.

8. Storage and Security

We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, disclosure, alteration, or destruction.

This may include using secure website systems, password protection, restricted access, secure payment providers, and other appropriate safeguards.

However, no method of online transmission or electronic storage is completely secure, so we cannot guarantee absolute security.

9. Accessing and Correcting Your Information

You have the right to request access to the personal information we hold about you and to ask for it to be corrected if it is inaccurate, incomplete, or out of date.

The Privacy Commissioner states that individuals should be informed that they can access the information held about them and correct it if it is wrong. (Privacy Commissioner)

To request access or correction, please contact us using the details at the bottom of this policy.

10. How Long We Keep Your Information

We will only keep your personal information for as long as reasonably necessary for the purposes it was collected, including to complete orders, provide customer service, meet legal or tax obligations, resolve disputes, and maintain business records.

When your personal information is no longer required, we will take reasonable steps to securely delete, destroy, or anonymise it.

11. International Orders and Overseas Providers

If you place an international order, or if we use service providers located overseas, your personal information may be processed or stored outside New Zealand.

Where this occurs, we will take reasonable steps to ensure your information is handled securely and in accordance with applicable privacy obligations.

12. Children’s Privacy

Little Kings Club sells products that may be intended for children; however, our website and online store are intended to be used by adults, parents, guardians, or caregivers.

We do not knowingly collect personal information directly from children without appropriate consent from a parent or guardian.

13. Links to Other Websites

Our website may contain links to third-party websites, platforms, or services.

Little Kings Club is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their privacy policies before providing any personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, legal requirements, or privacy practices.

Any updates will be posted on our website with the updated effective date.

15. Contact Us

If you have any questions about this Privacy Policy, or if you would like to request access to or correction of your personal information, please contact us:

Website: www.littlekingsclub.store

Please include your order number in the subject line so we can assist you quickly.